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Placing Your Order
In an effort to support the children of our community, H-E-B Gift Card department proudly extends Net 10-day billing privilege to your nonprofit school organization. In order to provide your organization with our Net 10-day billing privileges, please complete and return the School
Organization Information Sheet for Billing of Gift Card Purchases.
Obtaining your cards is easy. Orders are called in to our corporate office,
1-800-987-4438, Monday through Friday, from 8 a.m. until 5 p.m. Orders received after 12 noon are produced and shipped the next day, except during November and December. When placing your order, please provide the following:
- Customer number (if applicable)
- Address verification
- Specify the quantity and value for each card needed.
(ex. 20 cards at $50 each)
- Receive and activate your order.
Discounts
Discounts are offered to nonprofit school organizations as follows:
| $ 1,000 - 4,999 |
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1% |
| $ 5,000 - 9,999 |
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2% |
| $10,000 - 24,999 |
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3% |
| $25,000 - 74,999 |
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4% |
| $75,000 and Up |
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5% |
Discounts are offered on a Per Purchase Basis only. In other words, you must order the quantity listed in order to receive the corresponding discount.
Please be aware that discounts cannot be provided at the store level; purchases must be made through the corporate office at 1-800-987-4438.
Card Values
Card values are a minimum of $5, maximum of $100 and any value in between. $5 cards do not qualify for a discount.
Shipping
We ship all orders FedEx directly to you.
Express Saver – 3 Business Days
Please contact our Gift Card Department at 1-800-987-4438 to inquire about shipping rates.
Activation
As a safety measure, cards are shipped with no value. Once you have received your order, contact the corporate office, Monday through Friday,
8 a.m. until 5 p.m., and provide information requested. The order is then processed for activation and the cards are ready for use the next day at
7 a.m.
Paying for Your Orders
In order to provide organizations with discounts, we must receive payment in the form of a check or money order. Credit card payments do not qualify for discounts.
To assure proper application of payment, return the remittance slip at bottom of the invoice, along with your payment, to P.O. Box 839996, San Antonio, TX, 78283-3996.
Please note each order must be paid prior to an additional order being requested. Failure to pay in a timely manner will result in billing privileges being revoked, and prepayment will be required for all future orders.
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H-E-B
Gift Cards
